COVID-19 Updates

COVID-19 Updates

Updated March 25, 2020

Amid concerns of the spread of the coronavirus COVID-19, Atwood Management is taking precautions to ensure the health and safety of our property owners, residents and staff. We are closely monitoring the latest reports from the Centers for Disease Control and Prevention and have plans in place to minimize disruption as we remain committed to serving you effectively and safely.

Atwood Management Office Temporarily Closed

Out of an abundance of caution, Atwood Management is serving owners and residents virtually to help flatten the curve for COVID-19. We temporarily closed our office on March 16 in the interest of limiting the spread of coronavirus.

Atwood Management continues to serve our owners and residents. Our 38 team members are working from home, using email, phone calls and other digital tools to serve our clients and customers. Our maintenance team is responding to issues based on level of urgency.

With Minnesota now under a “shelter-in-place” order, Atwood Management won’t be conducting in-person meetings, lease signings or showings. We appreciate your understanding.

However, Atwood Management is designated as an essential business providing critical infrastructure pursuant to Minnesota Emergency Executive Order 20-20 and guidance by the Cybersecurity and Critical Infrastructure Agency (“CISA”) of the U.S. Dept. of Homeland Security. Which means we are still fully operational and here to help.

Rest assured, our team is committed to supporting the needs of our owners and residents during this time. We are just a phone call or email away and are ready to help you.

We are taking these steps to prevent the spread of COVID-19, with the health and wellbeing of our owners, residents, team members and the community we serve as a top priority.

We will continue to evaluate the situation and monitor recommendations from the CDC and government agencies in determining the best time to reopen our office locations.

Atwood Management’s Commitment to our Owners

We understand the coronavirus outbreak will bring challenges for our owners. Atwood Management has always had a strong commitment to work with our owners through any situation they may face, and we continue our support today. We will continue to provide you with information regarding your properties and guide you through this.

Atwood Management’s Commitment to our Residents

We understand the coronavirus outbreak will bring challenges for our residents. Atwood Management has always had a strong commitment to work with our residents through any situation they may face, and we continue our support today. We are working alongside the owner of your property and all the properties we manage to find ways we can help guide and support you through this.

Our Online Resources & Digital Tools

Given our decision to temporarily close office locations and work virtually, we encourage you to utilize our online resources and digital tools to do business with us.

Our dedicated and experienced team is ready to assist you with quality and reliable service.
Call 507-388-9375 or email service@atwoodliving.com to get help with your questions, account, payments, and much more.

If you need assistance logging into or using our digital tools, please call us at 507-388-9375 and our team will be happy to help you.

The health and wellbeing of our clients and team members is one of our highest priorities and Atwood Management is committed to doing what we can to help minimize the potential spread of COVID-19, while working hard to provide you with the highest level of service.

We will continue to monitor the situation and evaluate additional measures to support our residents and owners based on the recommendations of government agencies and public health authorities.

RESIDENTS, please see our frequently asked questions and resources pages:
https://atwoodliving.com/covid-19-faqs/
https://atwoodliving.com/covid-19-resources/